Information

GENERAL

What is therapy?

 

Therapy is a confidential, professional space to explore your thoughts, emotions, and behaviour with a trained psychologist.
It’s not “advice from a friend.” It’s structured support to help you understand what’s happening inside you and why you react the way you do.

Will You Tell My Family / Employer / Partner?


No. Therapy is confidential.
There are only a few legal limits to confidentiality: if someone is in immediate danger, if a child is being harmed, or if a court order is involved. These limits will always be explained to you.

How Many Sessions Will I Need?


It depends on your goals. Some people need short-term focused support. Others want ongoing, deeper work. We discuss this together so you stay in control.

Can Teenagers Come for Therapy?

 

Yes. Teen mental health matters. Teens often talk more honestly in a neutral space. As a parent, you are still included in the process, but we also protect the young person’s dignity and privacy.

Is It Weak to Ask for Help?

 

No. It means you’re taking responsibility for your life instead of letting pain run the show. That is a strength.

Do You Offer Online Sessions?

 

Yes we do.

"It's okay to not be okay, just don't stay there alone"

ONLINE THERAPY

What is online therapy?

 

Online therapy is a live session with a psychologist via video call. You receive the same professional support, from wherever you are.

Who Is Online Therapy Good For?

 

  • Clients outside Durban

  • People with transport / schedule limitations

  • Busy professionals who take sessions during lunch / between meetings

  • Parents who can’t easily leave home

  • People who feel safer opening up from their own space

When Online Therapy Is NOT Ideal

 

  • If you are in immediate crisis or at risk of harming yourself or someone else

  • If you do not have privacy (e.g. someone in the room listening)

  • If a child needs formal assessment/testing (that must be in person)

How to Prepare

 

  • Choose a private, quiet space

  • Use earphones for confidentiality

  • Be honest about your safety and current state

  • Please be on time — online sessions are still booked time

Payment

 

Online sessions are billed at the standard session rate and must be paid before or on the day of the session to keep your slot.

“Taking care of your mental health is an act of self-love.”

PRIVACY POLICY

Your Privacy Matters

 

1. Confidentiality of Sessions

 

All sessions are confidential. Information discussed in therapy is not shared with third parties without your informed, written consent — unless required by law for safety reasons.

 

2. Record Keeping

 

Session notes and assessment records are kept securely in line with ethical and legal standards for mental health professionals in South Africa. Access to records is restricted.

 

3. Online Therapy & Digital Communication

 

While reasonable steps are taken to protect privacy in online sessions, no digital platform can be guaranteed 100% secure. You are encouraged to use a private, quiet environment and personal earphones.

 

4. Reports and Letters

 

Any psychological report, summary, referral letter, or feedback document is shared only with you (or a legal guardian, in the case of a minor) unless you provide written permission to release it.

 

5. Children & Adolescents

 

Parents/guardians have a right to be involved. However, it is important that young clients have a level of privacy so they feel safe to speak honestly. This balance will be discussed openly at the start.

 

By booking a session, you acknowledge that you understand and accept these confidentiality boundaries.
 

ARTICLES

In many cultures, love doesn’t exist in a vacuum—it’s intertwined with the voices, expectations, and presence of extended family. For couples, this can be a beautiful source of support, identity, and belonging. Yet, it can also become a source of tension when family involvement crosses into areas that should be private to the couple. 

The challenge? Setting healthy boundaries while still honoring the cultural values that bind us.

 

WHY BOUNDARIES MATTER IN RELATIONSHIPS 

 

Boundaries are not about pushing people away. They are about creating a safe, respectful space for your relationship to grow. In the context of extended family, boundaries help:

 • Protect the couple’s emotional and physical space.
 • Maintain clarity on decision-making roles.
 • Reduce unnecessary conflict.
 • Support mutual respect between family members.

Without boundaries, partners may feel overwhelmed, misunderstood, or even resentful—not only toward each other but also toward family members.

 

THE CULTURAL DILEMMA

 

In collectivist cultures, family bonds are central. Elders may be deeply involved in decisions about marriage, parenting, and even finances. While this involvement comes from a place of love and tradition, it can clash with modern expectations of independence and privacy.

For example:
 • Parents expecting daily updates or decision-making input.
 • Relatives offering unsolicited advice on child-rearing or household management.
 • Extended family having a say in where the couple lives or how they spend money.

In some cultures, saying “no” to family can feel like betrayal. Yet, without gentle limits, couples risk losing their own voice.

 

STRATEGIES FOR SETTING BOUNDARIES WHILE HONOURING CULTURE 

1. DEFINE YOUR SHARED VALUES AS A COUPLE

 

Before addressing family, couples need to be clear on what matters most to them. Discuss:

 • How much time you want to spend with extended family.
 • What decisions are private vs. shared with others.
 • How you wish to raise children, manage money, and run your home.

 

2. USE RESPECTFUL, INCLUSIVE LANGUAGE

 

Instead of “You can’t interfere”, try “We appreciate your guidance, and we’d like to make this decision together first.” This shows respect while still asserting autonomy.

 

3. AGREE ON A UNITED FRONT

 

Mixed messages can fuel conflict. If one partner says “yes” and the other says “no,” it creates confusion and tension. Present decisions together and support each other’s stance in front of family.

 

4. CREATE HEALTHY ACCESS POINTS

 

Setting boundaries doesn’t mean closing the door. It might mean:
 • Having planned visits instead of unannounced drop-ins.
 • Designating certain days for family gatherings.
 • Sharing updates regularly but choosing which details remain private.

 

5. HONOUR TRADITIONS IN NEW WAYS 

 

If certain cultural expectations feel restrictive, find creative ways to adapt them. For example:
 • Involve family in big celebrations but keep daily decisions between partners.
 • Maintain traditional greetings, rituals, or family meals, but within agreed boundaries.

 

WHEN BOUNDARIES ARE CHALLENGED

 

Sometimes, despite best intentions, boundaries will be tested. This is where patience and consistency are key. Responding with anger may escalate tension, but giving in completely can create resentment. Instead:

 • Reaffirm your appreciation for family support.
 • Repeat your boundaries calmly and consistently.
 • Privately debrief with your partner to ensure you remain united.

Balancing love, culture, and boundaries is not about choosing one over the other—it’s about weaving them together in a way that nurtures your relationship and respects your heritage. Healthy boundaries don’t diminish love; they help it flourish in a way that is sustainable, respectful, and true to your shared values.

 

Remember: Boundaries are an act of love—both for your partner and for your family.